Strong Health, The University of Rochester's multi-facility medical health system located in upstate New York, is recognized as one of the finest health organizations in the country. Comprised of more than 1,500 physicians representing all medical and surgical disciplines, the Health Information Management (HIM) Team had introduced a new transcription platform that was under-utilized. Team ExecuScribe quickly mastered the University's platform and worked with the HIM Team to address transition challenges, creating higher-quality documents with more responsive turnarounds and significantly reducing the number of daily calls to the HIM Team. According to Donna Barnard, Director of Health Information Management for Strong Health, "Unlike other transcription services, ExecuScribe provided a direct link to providers and handles many of their questions and concerns. The service is awesome!"

By committing to its "Relationship Is Everything" approach with all clientele, ExecuScribe developed the chemistry needed to support the unique needs of the university and the quality of reporting required.

What Other Clients Say About Us

"Words cannot sufficiently describe how wonderful it is to have an outsourced service that seems as though it is part of our department without the management responsibilities (headaches) that go with it."
-Director, Health Information

"Their service has been superb in every way. I have always been amazed with their accuracy and dedication to perfection."
-Rigorous Quality Assurance

"As the person responsible for selecting a transcription service for the 800 member faculty group at Strong Memorial Hospital, I am proud to say ExecuScribe has been a perfect fit. The customer service, response time, and quality control are superb. I am happy to report that with the suggestions you and your staff have made, the quality of our transcription is better than ever. Thank you for providing an outstanding service - you have made my job easy!"
-Associate Director, Health Information Management

"The transcriptionists go beyond merely typing a document; they note discrepancies in the dictation so that we can investigate, thereby providing an accurate patient medical record. They are ‘human spell checkers’ who will follow up to ensure that medications, terminology, etc., are spelled correctly."
-Orthopedic Surgeon

"After dealing with a number of issues with our previous provider of transcription services, I thought outsourcing transcription was a nightmare. ExecuScribe has changed my mind! You have exceeded my expectations well beyond what I thought any transcription company could do. The quality and turnaround time is excellent. You and your staff are wonderful to work with, always willing to help problem solve any issues that we encounter, which I truly appreciate."
-Health Information Manager

"Overall service has been excellent. ExecuScribe has always gone out of its way to be helpful and return our work in a timely manner."
-Supervisor, Health Information

ExecuScribe Mission Statement: "We partner with our clients to deliver flexible transcription solutions and exceed their expectations through service excellence."